What shipping company do you use?
We do expedited shipping with Canada Post.
How much does shipping cost?
Our minimum shipping cost within Canada is $20.00 plus taxes and $30.00 within the United States.
If your shipping cost is less than what you have been charged we will credit you back the difference. If actual shipping cost exceeds the minimum shipping cost we will apply the difference to your order and advise you on the amount.
Do you ship internationally?
We do not currently ship outside of Canada and the United States.
What are your shipping times?
Please allow 3 business days for your order to be processed, unless otherwise specified on a product page.
If you contact email@example.com we can give you estimate based on your location!
How do I track my package?
Send an e-mail to firstname.lastname@example.org and we will e-mail you your tracking number, which you can use on the Canada Post website!
What are the $0.00 shipping cost options?
We have two retail locations available for in-store pick-up! If you live in the Ottawa area and plan on stopping by you can pick up your order!
We will send you an e-mail when your order is ready for pick-up!
For any further questions please contact: email@example.com