*For Home Delivery please click here: Home Delivery Information
What shipping company do you use?
We do expedited shipping with Canada Post.
How much does shipping cost?
Canada Post will calculate the cost of shipping your order, based on the location, weight of the order and the size of box required for your order. Some orders will exceed the capacity of Canada Post to calculate the cost to ship your order accurately, if it will require an oversized packing container. In those situations we will contact the customer to inform them of any extra cost to ship their order to them.
Do you ship internationally?
We do not currently ship outside of Canada and the United States.
How long will it take for my order to arrive?
Orders can take 1-3 business days to be processed; production pieces may take longer. Orders can take up to 5-7 business days to be delivered within Canada, depending on destination and longer outside of Canada. Delays can be expected over the Holiday season.
If you contact firstname.lastname@example.org we can give you estimate based on your location.
How do I track my package?
Send an e-mail to email@example.com and we will e-mail you your tracking number, which you can use on the Canada Post
What are the $0.00 shipping cost options?
We have two retail locations available for in-store pick-up
. If you live in the Ottawa area and plan on stopping by you can pick up your order.
We will send you an e-mail when your order is ready for pick-up!
For any further questions please contact us at: firstname.lastname@example.org